Vid G

About Vid G

Strong entrepreneurship professional skilled in Business Consulting, Strategic Planning…

Experience

1. Product Manager - Generative Ai

   Hyperion Technologies

   Jun 2023 — Present · US

   Enhanced customer support by fine-tuning GPT models, resulting in a 45% increase in response accuracy.• Implemented Conversational AI chatbot solutions, reducing customer support ticket volumes by 70%.• Conducted advanced research in Generative AI and NLP, integrating innovations into products.• Translated high-level business requirements into user stories and technical specifications, enhancing project efficiency.• Crafted and refined text prompts for diverse applications, including healthcare and retail, ensuring seamless LLM compatibility.• Monitored and analyzed prompt performance, identifying and implementing improvements to enhance overall system efficiency.• Optimized AI prompt generation processes, resulting in a significant enhancement of system performance.• Provided support to content and product teams in understanding prompt engineering best practices.• Collaborated closely with stakeholders, including data scientists, engineers, and designers, to define product vision and create a roadmap. • Integrated chatbots into the momentum platform using RESTful API, driving a 40% reduction in response time.• Preprocessed text data using text cleaning, tokenization, and data augmentation techniques to improve model training.• Assisted in data modeling and analyzing data sets, gaining practical experience in statistical modeling and machine learning.• Evaluated model performance using relevant NLP metrics, and optimized models for real-world applications.• Implemented Langchain to enhance language generation capabilities, improving the natural language output of AI applications.• Researched AI training and inference improvements, and utilized Tensorflow, and PyTorch for ML development.• Participated in requirements workshops/JAD sessions to identify business needs and requirements• Utilized Youtrack for streamlined project management, prioritization, and team communication

Education

• George Mason University - College of Engineering and Computing

  Master of Science - MS, Data Analytics Engineering

• IBMR Business School

  Master of Business Administration - MBA, Retail and Supply chain Management