Dave Clark

WORK HISTORY

EDUCATION

SKILLS

ABOUT DAVE CLARK

Highly technical Managing Director within the customer facing technology industry, most recently heading up a successful Bristol based agency. Expert at planning, implementing, and directing data driven marketing activity, delivering customer journey management and complex customer facing systems. Skilled at budgeting, forecasting, performance management, supplier management and client engagement. Proven track record of overseeing multiple simultaneous programmes and campaigns whilst still achieving the overall business strategy. A good communicator and people developer creating structures to provide sustainable growth for both teams and individuals. Well versed in leading in challenging situations, managing through crises and maintaining team morale. Has an excellent working knowledge of the regulatory landscape governing data protection and communications and experience in dealing successfully with the regulators. Has worked extensively with overseas organisations both in terms of lead generation, technical services, complex customer journeys and various other outsourcing activities. Have an excellent working knowledge of data analytics platforms and a detailed understanding of how this type of technology can deliver high quality customer experiences on behalf of clients. A senior management and Director-level business sales and marketing professional since 2001 More than 20 years of experience in CRM, business process automation, marketing, and sales Leading a sales and marketing outsourcer, running numerous campaigns for multiple concurrent clients Steered business successfully through 2008 financial crisis, PR crisis, and 2020 Pandemic Built, managed, and developed teams of up to 150 staff in size Client sector experience includes retail, banking, technology, events, finance, charity Strong financial acumen: a deep understanding of cash flow, balance sheets, profit and loss Experienced in sourcing funding plus managing creditor and debtor relationships Chair of Contact Centre Council at the Data & Marketing Association Process focused, with experience working to and achieving ISO9001 and ISO27001 standards MSc degree in Global Multimedia Computing; BEng degree in Electronic E••••••••@live.co.uk | 07•••••••13