Victor Yin
- Role
- Collaboration Customer Success Engineer at Cisco
- Location
- Staten Island, NY, US
- LinkedIn followers
- 500 followers
About Victor Yin
I am a highly driven and enthusiastic Collaboration Professional. MBA in Strategic…
Experience
Collaboration Customer Success Engineer
Jan 2021 — Present
Strategically engage with customers for the technical adoption of Webex suite and hybrid workplace-Engage with customers to understand requirements and provide technical guidance-Review key metrics and provide recommendations for continued improvement-Collaborate with product management and technical leadership around customer feedback-Encourage sustainable working relationships between customer, partners and Cisco-Provide technical and business leadership within team through knowledge sharing and guidance- Contribute and curate creation of material for up skilling team.
Skills
- Telecommunications
- Cisco Certified
- Powerpoint
- Hcs
- Voss
- Cisco Routers
- Vmware Esx
- Unity Connection
- Microsoft Office
- Cisco Ip Telephony Design
- Switches
- Teamwork
- Windows
- Public Speaking
- Excel
- Cisco Technologies
- Customer Relations
- Virtualization
- Professional Networking
- Team Leadership
- Microsoft Excel
- Integration
- Ccie
- Outlook
- Social Networking
- Active Directory
- Unified Communications
- Desktop Support
- Technical Support
- Process Improvement
- Ipcc
- Cucdm
- Photoshop
- Customer Service
- Voip
- Troubleshooting
- Call Centers
- Cisco Ucs
- Documentation
- Routers
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