Victor J.

Technical Account Manager @Axonius

Austin, TX, US

Summary:As a Technical Account Manager at Axonius, I empower enterprise clients to maximize value from the Axonius Cybersecurity Asset Management and SaaS Management platforms. I act as a trusted advisor, helping customers strengthen visibility, resolve challenges, and achieve long-term success with the platform.Responsibilities:• Lead recurring office hours and customer trainings to familiarize clients with platform capabilities, best practices, and use cases.• Partner directly with enterprise clients to troubleshoot issues, resolve technical challenges, and provide tailored solutions.• Deliver clear, engaging presentations and demonstrations that showcase Axonius’ ability to improve asset visibility, compliance readiness, and security operations.• Conduct Quarterly Business Reviews (QBRs) with stakeholders to highlight value delivered, review progress, and align on strategic objectives.• Collaborate cross-functionally with support, product, and engineering teams to ensure customer issues are resolved quickly and effectively.• Provide guidance on automation strategies, custom queries, and reporting to help organizations streamline workflows and reduce security blind spots.