Victoria Padurean

About Victoria Padurean

CRM & Marketing Automation professional with a growing background in Salesforce, HubSpot, and marketing operations. Passionate about helping organizations streamline their processes, improve customer engagement, and use data to make smarter decisions. I\'ve recently joined Girikon Inc. as an AI Associate Business Analyst, where I support clients with CRM optimization, AI app solutions to streamline business processes, workflow automation, requirements gathering, and marketing operations tasks. I am continuously expanding my hands-on experience while applying my certifications in: • Salesforce Administrator • Salesforce Business Analyst • HubSpot Marketing Hub Software • HubSpot Content Marketing • HubSpot Email Marketing Software • HubSpot Email Marketing • HubSpot Sales Hub Software • HubSpot Service Hub SoftwareWith professional experience in education, export management, and now CRM consulting, I bring strong cross-cultural communication skills, customer service, analytical thinking, and a mindset focused on efficiency and user experience. I am multilingual (English, Italian, Spanish, Romanian, with intermediate level in additional languages, such as French, Portuguese, and Russian), which helps me collaborate across global teams and understand diverse customer needs. I am actively building my career in: CRM Administration | Marketing Automation | Marketing Operations | Business Analysis | Salesforce | HubSpot Open to connecting with professionals in CRM, MarTech, and consulting.

Experience

1. Associate Business Analyst - Marketing Automation & Ai Solutions Enablement (Salesforce & Hubspot)

   Girikon

   Aug 2025 — Present · Phoenix, AZ, US

   Business Analysis supporting Salesforce & HubSpot CRM, AI and marketing solutions by analyzing client workflows, translating business and marketing needs into functional use cases, and delivering client-facing demos. Focused on aligning AI-driven communication and automation capabilities with measurable business outcomes through Salesforce platform expertise. Key Responsibilities:• Analyze client business processes, customer journeys, and communication workflows to identify solutions and business optimization• Support Salesforce-based AI solutions by translating business and marketing requirements into functional use cases and demo scenarios• Prepare and deliver client-facing demos, guiding stakeholders through Salesforce navigation, AI features, and automated communication flows• Build and test marketing automation workflows, email templates, and lists in HubSpot• Collaborate with sales, marketing, and technical teams to align AI and automation capabilities with client requirements and implementation feasibility• Act as a liaison between business stakeholders and technical teams, ensuring solutions support operational efficiency, lead engagement, and customer experience goalsTools & Platforms: • AI & Communication Automation • CTI, SMS, AI Voice Agent automated customer engagement flows • Business Analysis & Requirements Translation (Use cases, demo scenarios, functional documentation) • Salesforce (Admin, Reports, Dashboards, Flows, AI-driven communication solutions) • HubSpot Marketing Hub (Workflows, Marketing Automation, Email Templates, Lists & Segmentation, Campaign Performance Tracking) • Marketing Operations • Data Quality • Process Mapping • QA Testing

Education

• GEMA - Business School

  Master's degree, Business administration and export management

  2016 — 2017

• University of Interpreting and Translation, Granada, Spain

  Bachelor’s Degree, Language Interpretation and Translation

  2012 — 2013

• Università degli Studi Internazionali di Roma - UNINT

  Bachelor's degree, Interpreting and Translation

• Università degli Studi Internazionali di Roma - UNINT

  Master's degree, Interpreting and Translation

Skills

• Spanish
• Proofreading
• Foreign Languages
• Linguistics
• Lingua Inglese
• Microsoft Office
• Lingua Francese
• Editing
• Lingua Italiana
• Social Media
• Traduzione
• Traduzione Tecnica
• Microsoft Excel
• Lavoro Di Squadra
• Export Management