Victoria Mulkey
Connecting people and technology to create impactful solutions! Microsoft Customer Success ★ MBA ★ PMP ★ Prosci Change Management ★ Strategic Account Management ★ Leadership ★ M365 ★ Copilot/AI
- Role
- Sr Change Leadership Partner at Cyclotron, Inc.
- Location
- Fort Wayne, IN, US
- LinkedIn followers
- 500 followers
About Victoria Mulkey
Throughout my career, I’ve had the privilege of collaborating with innovative, forward-thinking IT teams across the telecommunications, finance, healthcare and pub sec sectors. Each role has contributed to my professional evolution strengthening my leadership, refining my executive presence, and deepening my technical acumen as we navigate the transformative AI era. I thrive in fast-paced, dynamic environments and approach each day as an opportunity to grow, contribute, and drive meaningful impact. It’s been an incredible journey and I’m excited for my next adventure!
Experience
Sr Change Leadership Partner
Aug 2025 — Present · Fort Wayne, IN, US
Supporting clients as they navigate complex change associated with deploying and adopting AI and M365 with clarity, confidence, and visible impact across people, process, and technology.Lead Change Strategy – Run impact assessments, persona-based discovery, and stakeholder interviews to shape targeted plans aligned to business goals.Stakeholder Engagement – Orchestrate sponsor alignment and change champion networks; amplify advocacy and address concerns across all levels.Communications & Enablement – Create narratives, guides, videos, and job aids that build awareness and readiness; curate resource hubs for sustained learning.Training Delivery – Design and facilitate instructor‑led AI training sessions and scalable learning assets that build skills and confidence for everyday workflows.Adoption & Impact – Track usage and sentiment, analyze adoption signals, and translate insights into clear “what to do next” recommendations.Leadership Coaching – Equip executives and people leaders to model the change and communicate with purpose.Change Networks – Stand up and energize super‑user/champion communities to reinforce messages and momentum.Resistance Management – Identify friction points early, co‑create mitigation plans, and accelerate time‑to‑value.Cross‑Team Collaboration – Partner with PMO, architects, security, and operations for seamless execution from discovery through sustainment.
Education
University of Phoenix
Bachelor, Business Administration and Management, General
Indiana Wesleyan University
Master's degree, Business Administration and Management, General
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