Vicky Moxon

Operations Director @Forge Technologies

Milton Keynes, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jul 2024 — Present

Operations Director @Forge Technologies

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SKILLS

Service ImprovementIT Service ManagementChange ManagementCall CenterStakeholder ManagementTeam ManagementIT ManagementService ManagementService DeskTransition ManagementData CenterItil V2 Managers CertificateProblem ManagementService Level AgreementsProcess ImprovementManaged ServicesPrince2Service DeliveryCrmItilMentoringService-Level Agreements (Sla)IT OperationsCustomer Relationship Management (Crm)Incident ManagementIT OutsourcingIT StrategyIcmi Essential Skills & Knowledge for Effective Incoming Call Centre ManagementCoachingService Desk ManagementManagementProject DeliverySlaNlp PractitionerPink Elephant, Managing Service Level AgreementsCognitive PsychologyFred Pryor Management & Leadership SkillsAuthorityOutsourcingLearning Tree, Influence Skills, Results Without Direct Authority

ABOUT VICKY MOXON

I am a highly motivated business focused & results driven individual with a passion for quality customer service delivery. Extensive experience in senior operations, customer & supplier relationship management, acquisition integration, business transformation, process improvement, cost optimisation & restructuring. I thrive on building, transforming & retaining high performing teams. Accustomed to working in a quality conscious & regulated environment, I am self-motivated with excellent organisational & problem-solving skills.

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