Victoria Klein
Remote Operations & Project Management Pro (and an Author too!) (she/her) (ヴィクトリア・クライン)
- Role
- Program Specialist at Unite Digital Llc
- Location
- Pueblo, CO, US
- LinkedIn followers
- 500 followers
About Victoria Klein
Words are my weapon (and I use them for good). From writing step-by-step systems & …
Experience
Program Specialist
May 2025 — Present
The Program Specialist is responsible for managing the day-to-day operations of 1 or more client programs, ensuring smooth execution by coordinating schedules, deliverables, communication between team members and stakeholders, and maintaining program documentation, all while closely supporting the Program Manager to achieve delivery goals on time and within scope. • Coordinates the day-to-day operations of the program, ensuring all tasks are completed on time and within scope. • Assists in the development of project plans, schedules, and budgets. • Monitors and tracks delivery progress, providing regular updates to the Program Manager and key stakeholders. • Communicates with internal teammates, clients, and integrated partners to achieve delivery goals, track feedback, and resolve any issues. • Prepares and maintains program documentation. • Works with team members to identify areas for improvement and implement solutions. • Understands and adheres to delivery priorities based on scope of work, budget and impact. • Interfaces with Quality Assurance team members and Developers, answering questions that may arise from JIRA stories or reported bugs• Conducts ad-hoc research and investigations into reported bugs or requests for functionality, working with other teammates as needed. • Helps identify and address delivery risks, issues, or delays, providing solutions when necessary. • Organizes and schedules program meetings, taking minutes, and distributing meeting notes and action items. • Supports the Program Manager as required, standing in as the program’s primary contact when the Program Manager is unavailable. • Interfaces with the Production Support Team to assist with questions or issues related to production support. • Creates quality tickets in JIRA; lead review discussions in refinement and related meetings with the development team.
Education
The University of Texas at Austin - College of Liberal Arts
Bachelor's degree
2018 — 2019
True Nature School of Yoga
500-Hour Certification
2013 — 2013
True Nature School of Yoga
200-Hour Certification
2012 — 2012
Tunxis Community College
Associate's degree
2009 — 2011
Skills
- Non-Fiction Writer
- Intellectually Curious
- Project Management
- Writing
- Public Speaking
- Motivational Speaking
- Team Management
- Podcasting
- Blogging
- Easily Adaptable
- E-Learning
- Entrepreneurship
- Translation
- English
- Communication
- Japanese
- Administrative Processes
- Business Management
- Small Business
- Business Process Improvement
- Collaborative Innovation
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