Victoria Jardine
Human Resources Talent Acquisition Manager @Service Minds
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WORK HISTORY
Human Resources Talent Acquisition Manager @Service Minds
Tampa, FL, US
As the HR Talent Acquisition Manager, I lead a high-performing TA team supporting 45+ locations across three brands nationwide. As a member of the senior leadership team, I drive strategic recruiting initiatives that fuel business growth, strengthen our employer brand, and build a high-performing, people-first culture.I oversee the full recruitment lifecycle, with a focus on attracting top talent, improving retention, and aligning hiring strategies with company goals. I’ve developed a scalable, structured recruiting process that enhances the candidate experience, reduces time-to-fill, and supports long-term workforce planning. Lead and manage a dedicated Talent Acquisition team, providing guidance, mentorship, and strategic oversight to support high-volume and specialized hiring across the company. Developed and implemented a structured, scalable recruitment process, reducing time-to-fill and increasing candidate quality and retention. Partner with department heads and executive leadership to align hiring strategies with business needs, workforce planning, and succession goals. Support 45+ field locations and three distinct service brands, providing consistent recruitment operations, employer branding, and HR support at scale. Built and launched a comprehensive onboarding and training program, improving new hire retention and enhancing the overall employee experience. Train and coach hiring managers and field leadership on effective interviewing, inclusive hiring practices, and team development. Manage employee relations and support performance management processes, offering guidance on conflict resolution, workplace investigations, and employee coaching. Lead efforts in employer branding, job market analysis, and strategic sourcing, increasing applicant volume and improving offer acceptance rates. Streamline and enhance recruiting technology. Policy development, compliance, performance management, and internal communications.
EDUCATION
Southern New Hampshire University
Bachelor's degree, Business Administration and Management Concentration Human Resource Management
Southern New Hampshire University
Master of Business Administration - MBA
ABOUT VICTORIA JARDINE
I’m a Human Resources Talent Acquisition Manager at Service Minds and part of the senior leadership team, where I drive talent strategies that help our business grow and strengthen our company culture. I’ve built a structured recruiting process that brings in top talent, improves retention, and ensures our teams have what they need to succeed.I bring extensive experience in strategic hiring and training program development, and my goal is to create an environment where employees are set up to excel and lead. By focusing on comprehensive onboarding and ongoing development, I help our teams feel prepared, confident, and ready to take on future challenges.In my role, I manage full-cycle recruitment and work closely with executive leadership to align hiring strategies with business goals. I develop effective hiring processes, enhance our employer brand, and implement retention initiatives that support long-term success. Beyond recruiting, I’m heavily involved in leadership training and development, helping managers build strong, high-performing teams.As part of the senior leadership team, my work extends beyond talent acquisition—I’m also focused on workforce planning, employee engagement, and retention strategies to create a positive, thriving workplace. Key HR functions like compliance, performance management, policy development, and employee relations, ensuring our HR practices align with company goals while supporting a great employee experience.I take a hands-on approach to building strong teams and improving HR processes, always looking for ways to add value and make things more efficient. Whether it’s refining onboarding programs, improving policies, or leading key HR initiatives, I’m focused on making an impact and driving meaningful results.At the end of the day, what drives me is the opportunity to help businesses grow by hiring the right people and giving them the tools to succeed. I love solving challenges, creating opportunities, and making connections that lead to long-term success. As a strategic HR leader, I’m always learning, growing, and looking for new ways to take talent acquisition and HR strategy to the next level.
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