Victoria Grozin

WORK HISTORY

EDUCATION

SKILLS

ABOUT VICTORIA GROZIN

A qualified professional with significant experience of managing Service Delivery, Business Transformation and Software Delivery projects. Working with Senior Management and Technology teams, influencing the operational and strategic direction across organizations.Key strengths include:• Ability to get to the root of the problems quickly and articulate efficient business solutions;• Outstanding time management allowing to deliver projects on time and on budget as well as accommodate any changes;• Ability to design and implement robust Operational, Service Management and Change Management processes to facilitate transition to outsourced Service Providers and seamless product launch;• Ability to bridge the gap between business owners, user community and technology teams;• Ability to quickly understand business needs and propose business solution aligned to standard industry methodologies and best practices;• Extensive knowledge in development of detailed business cases, capturing benefits and benefits realization. Expert in business modelling and business process engineering. Extensive experience of planning and prioritization of demand to support the organization;• A background of working on technical and non-technical projects from a lead BA point of view;• Proven experience of developing a team of Business Analysts working across different areas such as resource management, succession planning and personal development;• Working on Target Operating Model (TOM) operational and procedure aspects;• Extensive experience of planning and prioritization of demand to support the organization;• Highly adaptable in dynamic environments;• Ability to collaborate with cross-organizational teams;• Ability to manage complex situations and offer transparency;• Ability to deliver concise and effective communications;• Excellent verbal and written communication and personal effectiveness.