Victoria Crosby

About Victoria Crosby

Progress cannot be generated when we are satisfied with existing situations.\"- Taiichi Ohno Experienced Technical Manager with a 12-year track record driving revenue growth, enhancing customer satisfaction, and optimizing operational efficiency. Expertise in leading AI, SaaS, Mobile, Wearable,and Enterprise product development. Certified in Python, AI/ML Product Management with deep knowledge of AI/ML model architecture, algorithms, and Safety & Trust in ML design. Skilled in AgileMethodologies, SDLC, and Lean Six Sigma. Adept at delivering innovative products aligned with market trends. Proven ability to manage cross-functional teams from inception to successful go-to-market readiness.Specialties: Product Management, Operations, Six Sigma, ITIL, Product Strategy, Product Roadmaps, AI/ML, Data Analytics, Technical Feasibility, Value Proposition, Strategic planning, Customer Success, Customer Journey Mapping, Program Management, Executive Reporting, Agile Delivery, Account Management, Sales Leadership, Strategy, Business Development, Strategic Partnerships, Saas, Information Technology Solutions, Mobile, Wearables, Integrated Marketing, Business Transformation, Brand Awareness Strategy, Relationship Building, Cross-Functional Team Leader, Strategic Planning, Solution Selling and Business Innovation

Experience

1. Technical Program Manager - Data Acceleration

   Intuit

   Oct 2024 — Present · San Diego, CA, US

   Leads 6 concurrent high-impact data initiatives that enable executive leadership and analytics teams to convert insights into production-grade, actionable business outcomes, supported by reliable data pipelines and governed analytics layers.Drives execution of enterprise analytics initiatives, improving data quality, freshness, and reliability across Data Models, ETL workflows and SQL-based transformations, resulting in $55M in incremental paid media contribution through improved ROI measurement across key marketing channels.Led the re-platforming of the ECC Executive Analytics Dashboard, migrating legacy reporting to custom applications with modern cloud data pipelines built on Databricks and Redshift, delivering high-availability, executive-ready KPI scorecards with clearly defined data SLAs, lineage, and quality checks in partnership with 30+ stakeholders.Owns execution of program and strategy, ensuring tight alignment across business unit, portfolio, and program priorities.

Education

• Duke University

  Managing Machine Learning Projects, Project Management

• St. Anne's Belfield

  High School Diploma, Honors Program, General Studies

  1980 — 1989

• Dexcom

  Lean Six Sigma Certification

• Duke University

  Machine Learning, Product Management

• Scrum.org

  Professional Scrum Master I, Scrum Agile Framework

  2016

• Smith College

  B.A., Comparative Literature: French & English

  1989 — 1993

Skills

• Adobe Creative Suite
• Node.js
• Agile Methodolgy
• Customer Service
• Editing
• Resource Management
• Risk Management
• Html5
• Jira
• Wordpress,
• Drupal
• Sql
• Visio
• Microsoft Excel
• Scrum
• Publishing
• Earned Value Management
• Microsoft Sql Server
• User Experience
• Content Strategy
• Project Implementation
• Copywriting
• Process Management
• Cms
• Java
• Software as a Service (Saas)
• Marketing
• Web Analytics
• Kanban
• Ideation
• Business Workflows
• Product Management
• Stakeholder Management
• Google Analytics
• Project Coordination
• Amazon Ec2
• Leadership
• Swot Analysis
• Cascading Style Sheets (Css)
• Software Deployment