Victoria W.

Director, IT Risk and Compliance @CareFirst BlueCross BlueShield

Portsmouth, VA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2021 — Present

Director, IT Risk and Compliance @CareFirst BlueCross BlueShield

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Washington, DC, US

The Director, IT Risk & Compliance leads the risk management, compliance, vendor management, and audit coordination functions. Responsible for ensuring enterprise risks are identified and managed in a consistent and integrated manner, accountable for ensuring the integrity of the compliance processes, and oversees the coordination and management of audit and remediation activities. The Director is a catalyst for change, providing strategic direction and leadership for establishing, maturing, and stabilizing these functions, as well as building a vendor management capability in coordination with the corporate vendor management office.

EDUCATION

2015 — 2019

Piedmont International University

♦ Doctor of Philosophy (PhD), Leadership with Concentration in Organizational Management

1994 — 2000

Ohio Dominican University

♦ Bachelor of Science (B.S.), Health Administration

2007 — 2010

Marymount University

♦ Master of Science (M.S.), Management

SKILLS

Business Process ImprovementCoachingProcess ImprovementBusiness AnalysisSdlcRequirements AnalysisRequirements GatheringProgram ManagementVisioBusiness RequirementsChange ManagementPmoVendor ManagementBusiness IntelligencePmpLeadershipBusiness ProcessProject ManagementTrainingConsultingProject PlanningAnalysisManagementOperations ManagementSix SigmaCross-Functional Team LeadershipSoftware DocumentationSharepointProject Portfolio Management

ABOUT VICTORIA W.

Strategic thought leader bringing vision to an organization having extensive experience in governance, cross-functional staff management, large-scale implementations, defining initiatives and risk management goals while delivering staff mentorship and training. 20+ years of documented accomplishments spanning multiple industries (healthcare, financial services, airline/transportation). A broad understanding and background of building productive followership among the corporate citizenry through the refinement of leadership style and organizational commitment. 15+ years of technical medical payor/vendor experience and a conscientious manager who can balance the needs of staff with the realities of resources and technology – always seeking to create solutions. Nurtures a culture of Empowerment, Inclusion, Service and Excellence. Analytical, Problem-Solver, Negotiator, Collaborator & Communicator.EDUCATIONAL ACCOMPLISHMENTS/CERTIFICATIONS• Ph.D. Leadership with a Concentration in Organizational Management• M.S, Management; Delta Epsilon Sigma (National Honor Society) • B.A, Health Administration (Cum Laude Graduate)• Professional, Academy for Healthcare Management - PAHM• Six Sigma Black Belt - CSSBBAREAS OF EXPERTISEBusiness Continuity Planning • Enterprise Resource Planning • Corporate Planning & Analysis Transformation, Turnaround & Restructuring • Key Stakeholder Relations • Multi-Year Roadmaps System Development Life Cycle, Agile Delivery • Comprehensive Systems & Processes • Logistics & Forecasting • Budgets & Cost Analysis • Staff Training & Development • Performance Reviews • Risk Management/Scrum Methodologies • Requirements-Gathering • Technical Benefits Configuration • Public Presentations, Keynote Speaking Accreditation & Credentialing • Privacy & Compliance (HIPPA) CONTACT: v••••••••@gmail.com

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Victoria W. — Director, IT Risk and Compliance at CareFirst BlueCross BlueShield in Portsmouth, VA, US | Unifers