Victoria Richmond

About Victoria Richmond

I specialize in building and executing global technology strategies that deliver…

Experience

1. Sales Operations & Strategy Manager

   PwC

   Jun 2022 — Present

   Improve and define processes that promote data integrity\\\\nand reporting functionality; establish reporting standards and best practices for technology\\\\nplatforms (including Salesforce) leveraged by P&T sales teams\\\\n• Responsible for lifecycle planning & execution of monthly and quarterly reviews with\\\\nleadership; oversee & manage cross-functional teams in providing data inputs in addition to\\\\nrecommendations and insights that feed directly into broader business reporting\\\\n• Develop innovative and creative Salesforce workflows to standardize reporting and reduce\\\\ntime spent by sales in accessing common data; create processes to improve data integrity,\\\\nleverage automations that overcome barriers and inefficiencies in the Salesforce CRM tech\\\\nstack & develop custom dashboards to maximize use of the tool in accessing key metrics\\\\n• Build and manage custom dashboards in Salesforce for recurring reporting; collect, analyze,\\\\nevaluate, and report data to track sales performance and metrics; dashboards serve over\\\\n150+ staff members in addition to sales leaders\\\\n• Interface with Customer Success, Revenue Operations and others to serve as a trusted\\\\nadvisor for all things Salesforce; provide recommendations and strategies to effectively\\\\ntrack product KPIs\\\\n• Responsible for the development and direct oversight of junior sales members\\\\n• Build, oversee & launch end-to-end sales strategies focused on product education and use\\\\nwith internal stakeholders\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Skills

• Microsoft Office
• Microsoft Excel
• Time Management
• Public Speaking
• Management
• Powerpoint
• People-Oriented
• Social Media
• Social Media Marketing
• Customer Service