Victoria Ho
Assistant General Manager @Crescent Hotels & Resorts
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WORK HISTORY
Assistant General Manager @Crescent Hotels & Resorts
Santa Monica, CA, US
Lead hotel operations and guest services in the absence of the General Manager/Manager on Duty.• Drive revenue growth, cost efficiency, and team development aligned with business objectives.• Manage recruitment, onboarding, and continuous coaching to strengthen team capabilities.• Collaborate with union leadership and ensure compliance with collective bargaining agreements.• Resolve labor-related concerns, support grievance procedures, and maintain a respectful union environment.
EDUCATION
Danang University
Bachelor's degree, Accounting
Saddleback College
Associate of Arts (AA), Business Administration and Management, General
SKILLS
ABOUT VICTORIA HO
Dynamic hospitality leader with 12+ years’ experience driving operational excellence…
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