Victoria Singh
Call Center Agent @Perimeter Aviation
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WORK HISTORY
Call Center Agent @Perimeter Aviation
Winnipeg, MB, CA
Customer Support & Problem Solving: Identify customer needs and provide solutions regarding fares, flight schedules, and operational requirements to ensure a seamless service experience.Sales & Admin: Process ticket sales, update AMELIA system, compute costs, and issue receipts.CSR Operations: Maintain call control and on-time performance (OTP) while adhering to standard operating procedures (SOPs)
EDUCATION
The University of Winnipeg
Postgraduate Diploma, Marketing Management
University of the West Indies, St. Augustine Campus
BSc Management Studies
ABOUT VICTORIA SINGH
Over the past 10 years, I have successfully helped organizations increase profitability…
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