Victoria Colton
Director of Guest Services- Cottages Com, Hoseasons, Novasol, James Villas @Awaze
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WORK HISTORY
Director of Guest Services- Cottages Com, Hoseasons, Novasol, James Villas @Awaze
ABOUT VICTORIA COLTON
With over a decade of experience in the tourism industry, I’m currently the Director of Guest Services, leading the transformation of the guest experience through innovative SaaS solutions and data-driven strategy. I’m passionate about delivering operational excellence across multi-geography, multi-language teams, ensuring every interaction drives value for both customers and the business.A strategic, people-focused leader, I thrive in fast-paced, private equity–backed environments where growth, agility, and engagement are key. My focus is on creating scalable service models, embedding technology to enhance efficiency, and leading teams through change with energy and purpose.
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