Victoria Revell

About Victoria Revell

I\'m a customer success leader with over 10 years of experience driving revenue growth through strategic partnerships, go-to-market execution, and team leadership. I have a proven track record of building and scaling teams that deliver measurable ROI, deepen client relationships, and accelerate business performance. As the Director of Customer Success at Stack Overflow, I lead a global team of Managers and CSMs dedicated to driving advertiser success in a rapidly evolving digital landscape. I define the strategy and KPIs for customer success to align with and achieve company-wide growth objectives. As a former Division I athlete at William & Mary, I bring a competitive, team-first mindset to leadership, combining strategy with execution excellence to drive performance and long-term business value.

Experience

1. Director, Customer Success

   Stack Overflow

   Mar 2025 — Present

   Leads the Advertising Customer Success organization, overseeing a team of CSMs responsible for driving advertiser success and growth across global accounts. Defines vision, strategy, and KPIs for customer success, ensuring advertisers achieve measurable ROI and long-term value. Partners cross-functionally with Sales, Product, and Marketing to align on go-to-market priorities and customer insights. Champions the voice of the customer, influencing product roadmap and innovation to improve advertiser outcomes.

Education

• William & Mary

  Bachelor of Arts (B.A.), International Relations and Affairs, Marketing

  2010 — 2014