Victoria Mortensen
- Role
- Billing Specialist at Octave
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Victoria Mortensen
I am a relationship obsessed customer service associate with a passion for contributing…
Experience
Billing Specialist
Nov 2022 — Present
Manage Zendesk Macro creation and development to ensure accurate and up to date information is being shared with clients -Investigate insurance claims, issue refunds, and verify client\'s benefits -Communicate complex billing issues with clients via phone and email -Participate as a Revenue Cycle Team Values Representative to ensure company values are being practiced within our department
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