Victoria L. Cooney
Key Account Management @RevSpring
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WORK HISTORY
Key Account Management @RevSpring
Oaks, PA, US
RevSpring Inc has a proven, data-driven approach to patient engagement and payment that offers the right type of communication to the right person at the right time. Through data-driven insight, we design, analyze, and improve communications and billing solutions that increase consumer engagement and payment rates.As a Key Account Manager assigned to tier 1 accounts, serve as the primary contact for twelve multi-solution clients. Accountable for client retention and customer satisfaction. Build relationships with clients based on trust and respect. Serve as the primary point of contact for client operational needs. Collaborate with internal departments to facilitate client need fulfillment. Continuous education to maintain updated knowledge of company products and services. Facilitate a cadence of client support meetings and quarterly reviews.
EDUCATION
University of Phoenix
Bachelors Degree, Business Management
Ursinus College
Associates Degree, Business Administration
ABOUT VICTORIA L. COONEY
Experienced Account Manager with a demonstrated history of working in the information technology and services industry. Seasoned healthcare professional with exceptional skills in Account and Customer Relationship Management.
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