Victoria Jackson
SVP, Business Operations & Shared Services @ Optum | Driving Business Savings and Improvement Initiatives
- Role
- SVP, Business Operations & Shared Services at Optum
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Victoria Jackson
As Senior Vice President at Optum, I lead a global operations team of over employees across multiple domains, including contact centers, support, delivery, clearinghouse, pharmacy operations, and business operations. My focus is on driving business savings and implementing improvement initiatives, leveraging my expertise in leadership, program management, and process and organizational redesign. With over 30 years of experience in the healthcare and insurance industry, my mission is to transform organizations and deliver measurable results. I work collaboratively to implement innovative solutions such as AI and automation, ensuring operational efficiency and strategic alignment with enterprise goals.
Experience
SVP, Business Operations & Shared Services
Mar 2023 — Present
Education
State University of New York College at Cortland
BA
1990 — 1994
Skills
- Process Improvement
- Software Project Management
- Vendor Management
- Outsourcing
- Integration
- Security
- Cloud Computing
- Management
- Ms Project
- Program Management
- Leadership
- Sdlc
- Pmo
- Business Analysis
- Requirements Analysis
- Analysis
- Visio
- Quality Assurance
- Project Management
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