Victoria Hopkins

Member Engagement & Operations Lead @Rangam

Louisville, KY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Member Engagement & Operations Lead @Rangam

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Responsible for leading member engagement and operational delivery for RangamWorks programs, with a focus on Medicaid and workforce solutions. Manage support teams, oversee workflows, collaborate with client partners, and ensure compliance and reporting standards are met. Work closely with technology and product teams to optimize the RangamWorks platform and improve the candidate experience.

EDUCATION

2017 — 2018

University of Pikeville

Master of Business Administration - MBA

2013 — 2017

University of Pikeville

Bachelor of Business Administration - BBA

ABOUT VICTORIA HOPKINS

I’m a strategic operations, marketing, and engagement leader with nearly a decade of experience building scalable solutions across healthcare, Medicaid, and workforce environments — where the communities served deserve meaningful impact, not just a checkbox approach.My work lives at the intersection of strategy and execution — leading statewide Medicaid programs, driving member engagement, and partnering with state agencies, payer networks, and community organizations to close gaps in access and care. Today, I bring that same healthcare expertise into workforce solutions and technology, where I oversee program operations and partnerships that continue serving the Medicaid population.I translate executive vision into operational reality, and operational insight back into strategy — across boardrooms, communities, and everything in between.Core expertise: Medicaid & managed care | Member engagement | Marketing strategy | Operational leadership | Workforce solutions | Program strategy | Business developmentMBA, Healthcare Management — University of Pikeville

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