Victoria E.

Senior Client Partner @Tribe Dynamics Now Creatoriq

Los Angeles, CA, US

Senior owner of strategic global enterprise portfolios, accountable for retention, expansion, and executive alignment across multi-brand organizations-Own full post-sales revenue lifecycle: adoption, EBRs, renewals, expansion strategy, and executive stakeholder management-Lead executive-level business reviews focused on ROI, roadmap alignment, and long-term value realization-Design multi-threaded expansion strategies across brands and regions, driving 130%+ average NRR-Serve as senior escalation lead for high-risk and high-visibility accounts, managing structured hypercare and executive communications-Partner cross-functionally with Sales, Product, Engineering, Support, and Leadership to influence roadmap priorities and enterprise delivery strategy-Translate platform performance and usage analytics into executive-ready insights that drive strategic decision-making.Organizational Impact-Built and implemented an Executive In-Person Meeting Playbook adopted by peers-Developed benchmarking and value realization frameworks to standardize enterprise storytelling-Mentor junior Client Partners; provide guidance on escalations and strategic account planning-Frequently selected to manage high-complexity enterprise relationships due to executive trust and expansion track record.

University of San Diego

Bachelor's degree, Communication and Media Studies

Southern Methodist University

Biology, Pre-Medicine/Pre-Medical Studies