Victoria Chiu
Management Consultant @Mercy Medical Center, Baltimore, MD
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WORK HISTORY
Management Consultant @Mercy Medical Center, Baltimore, MD
Baltimore, MD
Collaborate with managers and analysts to address and solve provider workflow and practice operation issues • Manage the staff and providers of 3 internal medicine offices, refine best practices as needed, facilitate technical systems updates, and oversee staff scheduling and hiring • Design Airtable database and interface to organize and assign preceptorships for N.P. and P.A. students • Build and implement Microsoft Access database to streamline provider scheduling, generate historical data reports, and allow for live updates and temporary changes • Integrate utilization of Epic smarttools to improve efficiency and standardization of telephone call encounter notes • Diagnose pain points for in-house lab workflows and create optimized solutions to increase blood draws per hour and minimize specimen send-out errors • Develop Smartsheet workflows track vaccine stock across several medical sites and display live updates based on shipments, administrations, and medical charges
EDUCATION
University of Maryland
Biochemistry, Pre-Medicine/Pre-Medical Studies
ABOUT VICTORIA CHIU
Hello! I am working in healthcare management at Mercy Medical Center in Baltimore, Maryland. As someone passionate about making a difference in the world of healthcare, I am eager to explore opportunities in healthcare innovation, design, and policy. I\'m always open to positions that allow me to grow and learn new skills. Despite majoring in Biochemistry, I constantly cherish and pull from the enlightening experiences I\'ve had in business, public health, advocacy, and community outreach!
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