Victoria Cervoni
Manager, Payment Operations @Justworks
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WORK HISTORY
Manager, Payment Operations @Justworks
ABOUT VICTORIA CERVONI
As a team lead in payment operations at Justworks, I oversee the payment processing for thousands of customers. I also lead a team of analysts who ensure the accuracy and timeliness of payments and triage urgent situations that have escalated from our customer service team. I have over four years of experience in various roles at Justworks, where I started as a sales development associate and then moved to payment operations analyst. I have developed skills in Excel and SQL and am well versed in Tableau, Jira Project Management, Confluence and Plaid. I am passionate about delivering value and efficiency to our customers and stakeholders. I am always looking for new ways to improve our payment operations processes, systems, and tools, and to collaborate with other teams and departments. I am driven by the mission of Justworks to help entrepreneurs and businesses grow with confidence.
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