Victoria Alonso Mickey

Leader in Optimizing Operations Programs and Client Experience in the SaaS Industry | MBA

Role
Sr Manager Cx Operations Programs at BambooHR
Location
Orlando, FL, US
LinkedIn followers
500 followers

About Victoria Alonso Mickey

I bring an energizing blend of strategic acumen and hands-on execution prowess to the table, elevating operational excellence for any team I am on. I orchestrate the seamless execution of high-impact projects for our Executives, instigating action and championing results.What sets me apart is my innate ability not just to envision strategic pathways but also to ignite others\' potential, driving collaborative action and relentless pursuit of goals. With a proven track record of architecting comprehensive reporting structures and fostering cross-functional synergy, I\'m your go-to catalyst for translating vision into reality and propelling organizational success. I am currently pursuing my MBA at the University of Florida to take myself to the next level. Let\'s connect and catalyze brilliance together!Clifton Strengths: Woo, Communication, Positivity, Includer, Arranger Myers Briggs Personality Type:(ENFJ-A) Extraverted, Intuitive, Feeling, Judging and Assertive

Experience

  1. Sr Manager Cx Operations Programs

    BambooHR

    Oct 2025 — Present

    I lead the Process Improvement team within Customer Experience, defining the strategic roadmap for initiatives that drive scalability, efficiency, and long-term growth. I am focused on AI adoption, partnering closely with our AI, Product, and Technology teams to identify high-impact opportunities and embed AI into how our teams operate. My work focuses on turning complex challenges into structured execution, building systems that allow our SaaS organization to innovate, scale, and continuously improve the customer experience.

Education

  • University of Florida

    Bachelor of Arts - BA, Sustainability Studies

  • University of Florida - Warrington College of Business

    Master of Business Administration

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Victoria Alonso Mickey — Sr Manager Cx Operations Programs at BambooHR in Orlando, FL, US | Unifers