Victor Aldana
Customer Success Account Manager @ Microsoft | Cybersecurity, AI, Process Improvement
- Role
- Senior Customer Success Account Manager at Microsoft
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Victor Aldana
Growth-minded and data-driven bilingual Spanish B2B sales and account manager with experience in tech, construction, retail, distribution, and healthcare industries. Adept at driving lucrative client relationships by gaining a deep understanding of customer needs and delivering customized solutions. Possess strategic planning and problem-solving expertise centered on optimizing business productivity and maximizing future revenue potential.Consultative Sales | Partnership Development | Executive EngagementBusiness Development | Sales Management | Budget Management Customer Relationship Management | Project Management | Contract Negotiation
Experience
Senior Customer Success Account Manager
Nov 2021 — Present · Las Vegas, NV, US
Education
University of Nevada-Las Vegas
Bachelor of Science - BS, Management
University of Nevada-Las Vegas
Master of Science - MS, Cybersecurity
Harvard Business School Online
Business Administration and Management, General
University of Phoenix
Master of Business Administration (MBA)
College of Southern Nevada
Associate's degree, Business Administration and Management
Skills
- Management
- Customer Service
- Sales
- Quality Assurance
- Microsoft Office
- Coaching
- Operations Management
- Process Improvement
- Inventory Management
- Team Building
- Account Management
- Marketing
- Forecasting
- Team Leadership
- Access
- Customer Satisfaction
- Budget
- Change Management
- Outlook
- Microsoft Excel
- Powerpoint
- Project Management
- Business Strategy
- Social Media
- Call Center
- Social Media Marketing
- Logistics
- Leadership
- Microsoft Word
- Sales Management
- Recruiting
- Retail
- Employee Relations
- Teamwork
- English
- Business Development
- Business Planning
- Cross-Functional Team Leadership
- Performance Management
- Strategic Planning
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