Victor Stratton

About Victor Stratton

I run IT operations the way you run an always-on service: assume something will break…

Experience

1. Information Technology Operations Manager

   Mezzetta

   Dec 2025 — Present · American Canyon, CA, US

   As the senior leader responsible for IT Operations in a lean manufacturing and logistics environment, I own end-to-end infrastructure, security, vendor governance, and operational stability across corporate, production, and warehouse facilities. I oversee IT operations for ~250 employees across multiple sites, including three large warehouse/production buildings and a separate office location, while managing a small internal team and external partners to deliver scalable, resilient systems.My role encompasses infrastructure strategy and execution, operational risk management, budgeting and vendor oversight, security posture improvement, and cross-functional collaboration to ensure technology reliably supports business operations and growth.Key responsibilities and impact:• Own IT Operations across corporate, production, and warehouse environments, including networks, servers, identity, endpoints, telecom, and cloud services.• Identify and mitigate operational and security risks, including business continuity, network stability, identity protection, and endpoint security.• Lead infrastructure modernization initiatives spanning network upgrades, ISP redundancy planning, security baselines, and system standardization.• Manage IT budget, licensing, vendor contracts, and renewals, driving cost clarity, consolidation, and risk reduction.• Partner closely with Finance, HR, Operations, and external vendors to align technology initiatives with business priorities.• Oversee helpdesk operations and escalation while remaining hands-on for critical initiatives in a lean team structure.• Develop foundational documentation, processes, and operational standards to reduce tribal knowledge and improve continuity.• Serve as a trusted advisor on cross-functional initiatives, providing technical and operational guidance early in planning cycles.

Skills

• Ip Pbx
• Troubleshooting
• Systems Engineering
• Technical Support
• Computer Hardware
• Data Entry
• Time Management
• Operating Systems
• Active Directory
• Microsoft Exchange
• Microsoft Excel
• Microsoft Office
• Windows
• Data Center
• Console
• Rightnow
• Jira
• Customer Satisfaction
• Training
• Help Desk Support
• Microsoft