Victor Rodriguez
Managed IT Services Expert | AI/ML Specialist in Predictive IT Solutions for SMBs | Enhancing Productivity & Collaboration at The Isidore Group
- Role
- Director of Operations and Client Experience at The Isidore Group
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Victor Rodriguez
Thanks for dropping by. With a robust background in Managed IT and a keen focus…
Experience
Director of Operations and Client Experience
Sep 2024 — Present · Burr Ridge, IL, US
Director of Operations- Main point of contact for existing partners and prospective technology partners- Overseeing the engineering team with a focus on increasing productivity and raising team skill level- Product support lead, managing tool onboardings and offboarding internally and with clientsDirector of Client Experience- Main point of contact for existing clients, responsible for onboardings, Projects, Tickets, and new opportunities- Overseeing the completion of projects and delivery of services from quoting to Invoice- Customer support lead, managing client expectations and resolving escalations past level 1 support
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.