Victor Ortiz

About Victor Ortiz

Operations and Supply Chain Leader with 16+ years of experience driving performance in large-scale distribution and 3PL environments. Proven track record leading facilities up to 1M+ sq. ft. and teams of associates, delivering improvements in efficiency, cost, service, and customer experience.I specialize in building strong leadership teams, optimizing fulfillment operations, and implementing continuous improvement strategies using Lean, Six Sigma, and data-driven decision making. Passionate about developing people, strengthening accountability, and creating cultures that deliver consistent, scalable results across e-commerce, D2C, B2B, and reverse logistics operations.Open to connecting with leaders and organizations focused on operational excellence, team development, and high-performing supply chain networks.

Experience

1. 3pl Dc Manager

   H&M

   Dec 2024 — Present · Plainfield, IN, US

   Strategically plan and monitor performance of 3PL operations with regards to efficiency, service, cost & sustainability• Manage the 3PL-DC H&M team• Closely collaborate with Regional Logistics Sales & Operations to serve day-to-day requests from Sales and align 3PL DCoperations with forecasted quantity and service needs• Collaborate with 3PL to proactively identify improvement opportunities to enhance performance• Identify and resolve risks and issues in 3PL DC performance• Manage continuous communication flow with 3PL on day-to-day activities as well as specific requirements• Set, facilitate & follow up goals accord. to H&M standards• Ensure high quality and in-time sustainability reporting• Improve sustainability standards & strive to minimize Co2 emission• Be updated on, and follow, local laws and regulations• Ensure employee safety, well-being and commitment to H&M group’s approach to Human Rights in alignment with 3PLpartner• Ensure professional handling of health, safety, legal- or security issue in alignment with the 3PL partner

Education

• Miami Dade College

  Associate's degree, Business Administration and Management, General

  2015 — 2017

• Miami Dade College

  Ged

  2013 — 2013