Victor Gonzalez
W&S Technical document Specialist
- Role
- Technical Document Specialist at Miami-Dade County
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
Experience
Technical Document Specialist
Mar 2023 — Present · Coral Gables, FL, US
Planning and coordination training programs• Assisting staff and users in support of the Enterprise Departmental Capital Program Management systems• Documenting process throughout the entire project life cycle• Monitoring process workflows• collecting required data and identifying gaps in processes or system issues.• Create Accounts on eBuilder for new users.• Manage user accounts.• Provide Customer service for the construction manager, program manager, contractor, and more.• Assist users and project managers with proper use and ensure compliance with the use of the enterprise project management system.• Provide top-of-the-line customer service through the help desk phone line.
Education
Miami Dade College
Bachelor's degree, Human Resources Management and Services
Miami Dade College
Associate's degree, Business Administration and Management, General
John A. Ferguson Senior High School
High School Diploma
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