Victor Cao
IT Support @ Zoox
- Role
- IT Support Specialist at Zoox
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Victor Cao
IT Support at Zoox supporting our internal teams with end-user systems, access management, and day-to-day troubleshooting. Focused on keeping teams productive by resolving issues quickly and improving reliability across tools and devices.
Experience
IT Support Specialist
Feb 2025 — Present · San Francisco, CA, US
Provide real-time IT support to employees via Slack while managing ServiceNow ticket workflows.• Provision software and user access across Active Directory, Azure AD, and Google Workspace.• Deploy and support macOS devices using JAMF Pro and administer virtual desktops through VMware Horizon.
Education
University of Florida - Warrington College of Business
Bachelor of Business Administration - BBA, Marketing/Marketing Management, General
2013 — 2017
Skills
- Business Development
- Microsoft Office
- Sales
- Strategy
- Data Analysis
- Sales & Marketing
- Strategic Prospecting
- Management
- Search Engine Optimization (SEO)
- Github
- Marketing
- Lead Generation
- Research
- Customer Relationship Management (Crm)
- Public Speaking
- Social Networking
- Microsoft Word
- Social Media
- Teamwork
- Powerpoint
- Microsoft Excel
- Account Management
- Leadership
- Google Analytics
- Salesforce.com
- Customer Service
- Google Adwords
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