Vicky Parkin
Senior Customer Success Manager @SpyCloud
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WORK HISTORY
Senior Customer Success Manager @SpyCloud
GB
SpyCloud protects businesses from the stolen identity data criminals are using to target them now. Its automated identity threat protection solutions leverage advanced analytics to proactively prevent ransomware and account takeover, safeguard employee and consumer accounts, and accelerate cybercrime investigations. To learn more about its holistic identity approach and see your company’s exposed data, visit spycloud.com
EDUCATION
University of South Wales
BSc, Psychology
SKILLS
ABOUT VICKY PARKIN
Experienced senior sales and account management leader focused on providing enterprise account growth at the same time as providing subject matter expertise to customers and internal colleagues globally. Experienced in both private and public sector. With a strong understanding of the Telecoms and IT security market and experience in both direct sales and partner management.• 15+ years account management and sales experience• Proven track record of achieving revenue targets for new business and cross sell revenue as well as customer renewal percentage (160% achieved against $2.2M target FY21/22)• Multiple Presidents Club winner• Development of long term, mutually beneficial relationships with channel partners across EMEA• Excellent customer experience and strong relationship management skills at VP level• Qualification of new opportunities/ logos and successful delivery throughout the sales cycleSpecialties: CX, CCaaS, AI, Computer Security, Network Security, Cloud Security, Digital Certificates, Qualified Certificates, PSD2, Document Signing Certificates, Secure Email, Code Signing Certificates, Digital Signatures, PKI, Anti-Virus, Anti-Spam, Web Security, Email Security, Mobile, MDM/EMM, BYOD, Encryption, DLP and Data Protection, Multi-Factor Authentication, UTM, Partner Development, Sales Negotiation, Data Compliance Legislation, Sales Methodology, Procurement-Frameworks, Business Development, Sales Force, Oracle, CRM.
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