Yuting Hsu

About Yuting Hsu

I’m a results-driven professional with a B.S. in Business Administration from UT Dallas and over 5 years of experience in operations, client relations, and healthcare administration. At Hibachi To You, I managed daily operations, hiring, and marketing-boosting retention and client growth. Currently at Pure Pharmaceuticals, I serve as the key liaison between the pharmacy, law firms, and providers, while also training as a pharmacy technician. I’ve led system improvements, streamlined workflows, and supported complex personal injury cases with precision. Fluent in English and Mandarin, I bring strong communication, adaptability, and a focus on efficiency to every role.

Experience

1. Lead Administrator

   Pure Pharmaceuticals

   Feb 2024 — Present · Houston, TX, US

   Serve as the primary liaison between the pharmacy, personal injury law firms, and medical providers to ensure efficient communication and case coordination- Maintain and update patient records with precision, while responding to law firm inquiries by providing accurate medical/billing records, affidavits, depositions, and Letters of Protection (LOPs)- Led the evaluation and implementation of new patient management software, streamlining record-keeping and improving case status tracking for all personal injury patients- Analyze and interpret patient and case data using Excel pivot tables to identify trends for targeted marketing initiatives and strategic planning- Manage prescription fulfillment duties including labeling, packaging, and preparing medications under supervision, while fielding prescription refill calls and providing patient counseling- Ensure compliance with legal and regulatory documentation standards, contributing to both administrative and clinical operations of the pharmacy.

Education

• The University of Texas at Dallas

  Business Administration and Management, General

  2013 — 2017

• The University of Texas at Dallas

  Bachelor of Business Administration

Skills

• Powerpoint
• Microsoft Office
• Time Management
• Public Speaking
• Customer Service
• Microsoft Excel
• Leadership
• Teamwork
• Research
• Microsoft Word