Vicky Williams
Head of Brand and Domestic Marketing @Certas Energy
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WORK HISTORY
Head of Brand and Domestic Marketing @Certas Energy
Leading domestic marketing and digital to create digital innovation to transition customers from offline to online, delivering development that improves the customer experience and allows the customer to self-serve 24-7. Creating long term value propositions for customers in a market with low engagement. Leading Customer Experience measurement, solving CX challenges for the customer, implementing solutions that make positive improvements. Building effective acquisition and retention strategies to retain market leadership in a reducing market.
EDUCATION
The University of Salford
CIM Postgraduate Diploma in Marketing
The University of Salford
Master of Science - MS
The University of Salford
BSc (Hons) Business Studies with Marketing Management
SKILLS
ABOUT VICKY WILLIAMS
Imagine a world where brand excellence, innovative marketing, and exceptional customer…
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