Vicky Deliwala

About Vicky Deliwala

14+ years of experience in designing and development of multi-tier, database-driven Web applications.• 5+ years in leading cross-functional teams and coaching competent software engineers to build innovative software solutions.• Tech enthusiast in implementing Single sign-on (SSO) authentication process and designing API-driven cloud solutions. • Proficient in transforming ideas into customer-focused features and scalable solutions on hybrid cloud delivery model. • Competent in managing a global Software team with successful implementation of AGILE/Kanban process.• Skilled in driving the adoption of reusable components and shared services framework among cross functional teams. • ITIL v3 certified with solid understanding of software development life cycle from design to deployment.• Adept at driving project success through effective leadership, strategic planning, and technical expertise.• Leadership experience of liaising with clients, sales representatives, product management, and support specialists.

Experience

1. Sr Engineering Manager, Cisco IT (Observability)

   Cisco

   Aug 2025 — Present

   Leading AIOps teams within Observability org to build AI/ML-driven solutions for proactive incident detection, prediction, and automation at scale.Focus on driving engineering excellence, mentoring high-performing teams, and partnering cross-functionally to deliver data-driven and Agentic AI Observability solutions.

Education

• Northeastern University

  Masters, Computer Science

• Gujarat University

  Bachelor's, Computer Engineering

Skills

• Ajax
• Software Development Life Cycle (Sdlc)
• Spring
• Aix
• Databases
• Software Development
• Scrum
• Web Services
• Agile Methodologies
• C#
• Software Engineering
• Sql
• Storage Management
• Asp.net
• Visual Studio
• Javascript
• Uml
• Unix
• Perl
• Sdlc
• Java
• T-Sql
• Xml
• Microsoft Sql Server
• Tfs
• Oracle