Vicky Walz
Hemphill - Search • Consulting • Staffing
Omaha, NE, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Hemphill - Search • Consulting • Staffing
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SKILLS
Customer RetentionCustomer ServiceTrainingCustomer SatisfactionCall Center DevelopmentNew Business DevelopmentCall CenterBusiness Process ImprovementWorkforce ManagementCall CentersBusiness DevelopmentCoachingLotus NotesP&L ManagementCustomer Relationship Management (Crm)OffshoringEmployee RelationsCross-Functional Team LeadershipTalent ManagementInterviewsBpoIvrLeadershipInbound MarketingNetworkingLead GenerationVendor ManagementCustomer AcquisitionCustomer ExperienceContract NegotiationConsultingProcess ImprovementSales ProcessPerformance ManagementCrmRecruitingTeam ManagementSalesTalent AcquisitionTeam Leadership
ABOUT VICKY WALZ
Served in senior leadership roles during 25-year career at Convergys Corporation…
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