Vicky Walz
(Retired) - Manager, Outplacement Services, Career Coaching & Resume Writing
- Role
- Hemphill - Search • Consulting • Staffing
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Vicky Walz
Served in senior leadership roles during 25-year career at Convergys Corporation…
Experience
Skills
- Customer Retention
- Customer Service
- Training
- Customer Satisfaction
- Call Center Development
- New Business Development
- Call Center
- Business Process Improvement
- Workforce Management
- Call Centers
- Business Development
- Coaching
- Lotus Notes
- P&L Management
- Customer Relationship Management (Crm)
- Offshoring
- Employee Relations
- Cross-Functional Team Leadership
- Talent Management
- Interviews
- Bpo
- Ivr
- Leadership
- Inbound Marketing
- Networking
- Lead Generation
- Vendor Management
- Customer Acquisition
- Customer Experience
- Contract Negotiation
- Consulting
- Process Improvement
- Sales Process
- Performance Management
- Crm
- Recruiting
- Team Management
- Sales
- Talent Acquisition
- Team Leadership
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