Vicky Pokhriyal
Senior Associate Customer Delight @Internshala Trainings
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WORK HISTORY
Senior Associate Customer Delight @Internshala Trainings
Gurugram, IN
EDUCATION
Delhi University
Bachelor's degree, Bcom
ABOUT VICKY POKHRIYAL
At Internshala Trainings, contributed to enhancing customer satisfaction and learner engagement as a Senior Associate Customer Delight. Worked on resolving customer concerns, improving operational efficiency, and coordinating with cross-functional teams to streamline processes and deliver exceptional service. With a BCom from Delhi University, demonstrated expertise in client services, sales operations, and operations support, especially within EdTech. Committed to fostering meaningful learner relationships and driving impactful results through collaboration and continuous improvement initiatives.
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