Vicky Eccleston
Operations Manager @EE
Sunderland, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2011 — Present
Operations Manager @EE
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Managing a department of Retentions agents ensuring all targets are achieved and exceeded while ensuring all costs are kept within OPEx budgets. Creating and driving change policy through leading and inspiring a highly motivated team of team leaders.
SKILLS
Team ManagementTeam LeadershipCustomer SatisfactionKey Account ManagementCall CentersStakeholder ManagementChange ManagementCustomer RetentionTelecommunicationsAccount ManagementManagementContact CentersSolution SellingCustomer ExperienceSales ProcessForecastingSalesSales OperationsDirect SalesB2bManaged ServicesSales Management
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