Vicki Soni
AVP, Workforce Transformation
- Role
- AVP, Workforce Transformation at Nationwide
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Vicki Soni
Insurance operations executive with experience in leading operations in Customer Service (Processing and Contact Centers), Claims, and Strategic Projects with an emphasis in optimizing performance efficiency and capabilities. Demonstrated success in leading and managing change through the successful development, implementation and management of large initiatives involving integration, strategic design, reorganization, start-up, shut down, and optimization. Specialties: Change management, strategic design, reorganization, start-up, consolidation, centralization, regionalization, fix-it, optimization,insurance claims, strategy, operations
Experience
AVP, Workforce Transformation
Nov 1993 — Present · Raleigh, NC, US
Direct Sales and Service Initiatives, Associate Readiness leader - Program Delivery Executive
Education
Wake Forest University
BA
1983 — 1987
Skills
- Legal Liability
- General Insurance
- Insurance
- Call Centers
- Analysis
- Change Management
- Commercial Lines
- Strategy
- Casualty
- Property & Casualty Insurance
- Process Improvement
- Management
- Team Building
- Leadership
- Start-Ups
- Liability
- Integration
- Commercial Insurance
- Customer Service
- Business Process Improvement
- Underwriting
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.