Vicki Biscamp

Experience

1. Industrial Operations Administrator

   Star Service Inc

   Dec 2024 — Present · Houston, TX, US

   Manage dispatch operations, including issuing service calls, processing purchase orders, and supporting technician time entries for payroll and scheduling. • Coordinate with vendors for company apparel and promotional items, from design collaboration to finalizing orders and processing payments. Track and verify completed work statuses on call slips, ensuring accurate invoicing and preparing T&M reports for invoices past 45 days to support collections.• Contribute to KPI reporting by compiling data, using Excel tools such as pivot tables, and supporting the analysis of key business metrics.• Develop reports and presentations to provide insights into operational processes and support leadership in business decision-making.• Organize and track internal action items across departments, ensuring timely follow-up and supporting various teams with day-to-day tasks.

Education

• Texas A&M University

  Bachelor of Arts - BA, ,Communication - Minor: Hospitality Management