Victoria Hayward
Head of People Experience @Douglas Pharmaceuticals
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WORK HISTORY
Head of People Experience @Douglas Pharmaceuticals
A member of the People & Culture Leadership team, responsible for HR business partnering, organisational development, internal communications, talent acquisition and employment branding across a diverse R&D, manufacturing, and sales organisation.Key Responsibilities:• Leading, mentoring, and developing a team of HR Business Partners, Recruiters, Comms and OD specialists.• Partnering with senior leaders and the executive team to shape and deliver people strategies that drive sustainable high performance.• Building and delivering fully integrated programmes to build culture and engagement.• Leading large-scale change and transformation programmes, including governance, frameworks, and leadership capability-building.• Managing complex employment relations matters and union negotiations.• Driving a compelling employer brand and talent acquisition strategy to attract and retain top talent.• Leading internal communications strategy to align with purpose and values, fostering clarity and connection across teams.
EDUCATION
Auckland University of Technology
Bachelor of Business
SKILLS
ABOUT VICTORIA HAYWARD
Great businesses are built by people who feel valued, trusted, and inspired to do their best work. When people thrive, business thrives too — it’s that simple.As Head of People Experience at Douglas, I focus on building a culture where people feel they truly belong, are empowered to make an impact, and take accountability for their performance and growth. High engagement isn\'t just good for people — it leads to stronger teams, better ideas, and a business that performs at its best.I partner closely with leadership to ensure people aren\'t an afterthought in the business strategy — they are integral to the strategy. That means investing in growth and development, giving feedback that drives performance, and building a workforce that’s ready for what’s next. I back this up with real insight, not just gut feel.I also believe work should be fun. A little creativity, humour and unexpected moments of surprise and delight can make all the difference in how people feel about their work. If you believe in building workplaces where people and performance go hand in hand, let’s connect!
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