Vicente Toledo

Manager, Program Management at Amazon

Role: Manager Program Management at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

About Vicente Toledo

Senior leader with 20+ years of international experience spanning program management, online journalism, content strategy and video storytelling. I excel at combining editorial expertise, technical skills, and data analytics to create content experiences that engage and delight customers.

Experience

Manager Program Management
Amazon
Jul 2022 — Present · Seattle, WA, US
Lead a global team of content editors, technical writers, and program managers working on content strategy solutions to improve Selling Partner support overall effectiveness and satisfaction. • Plan, prioritize, and execute data-driven continuous improvement projects, collaborating across teams and functions to deliver over US$ 2M in operational savings in 2024.• Own content health strategy and program, partnering with teams developing Generative AI solutions to improve training data quality by auditing and annotating documentation at scale.

Education

USP - Universidade de São Paulo
Bachelor’s , Communications, Journalism
1997 — 2001
ESPM
MBA (incomplete), Sports Marketing and Administration
2008 — 2010

Skills

Editing
Jornalismo
Writing
Content Development
Video Editing
Jornalismo Online
Editorial Process
Produção De Vídeo
Online Journalism
Conteúdo Da Web
Edição Jornalística
Edição De Vídeo
Gestão De Conteúdo
Content Writing
Content Strategy
Estratégia De Conteúdo
Web Content
Content Management
Escrita
Editorial Product Development
Sports Writing
Vídeo Para Internet
Team Management

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Vicente Toledo

Experience

Manager Program Management

Education

USP - Universidade de São Paulo

ESPM

Skills

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