Vibin Jayakumar

Global Operations Manager - Head Office Customer Care Operations in CMA CGM

Role
Global Operations Manager at CMA CGM
Location
Chennai, TN, IN
LinkedIn followers
500 followers

About Vibin Jayakumar

I am a passionate and dedicated professional with 11 years of experience in the Maritime Industry. I hold a master’s degree in Shipping & Logistics and have a proven track record in change management. I am quick to grasp new ideas and concepts and excel at developing innovative and creative solutions to problems.My career objective is to leverage my knowledge, experience, and creativity in a role where I can contribute to achieving corporate growth and revenue objectives. I specialize in examining existing processes, evaluating them within the context of organizational goals, and proposing changes or enhancements to help achieve those goals. I am skilled in modelling, documenting, analysing and designing business processes, as well as overseeing the implementation of process improvements.I perform root cause analysis to ensure customer needs are met and issues do not reoccur. As part of the management team, I facilitate strategic decisions for the organization, aligning strategy, structure, and processes with the company\'s quality objectives and goals. I plan, allocate, and control processes and resources to ensure quality deliverables within prescribed timelines and functional budgets.

Experience

  1. Global Operations Manager

    CMA CGM

    Jun 2024 — Present · IN

Education

  • Anna University Chennai

    Bachelor of Engineering (B.E.), ECE

    2007 — 2011

  • Amet University Chennai

    Master of Business Administration (MBA), shipping & logistics

    2012 — 2014

Skills

  • Shipping
  • Microsoft Word
  • Customer Service
  • Inventory Management
  • Powerpoint
  • Microsoft Excel
  • Microsoft Office
  • English
  • Teamwork
  • Logistics Management
  • Logistics
  • Operations Management
  • Supply Chain Management

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Vibin Jayakumar — Global Operations Manager at CMA CGM in Chennai, TN, IN | Unifers