Vibin Jayakumar
Global Operations Manager - Head Office Customer Care Operations in CMA CGM
- Role
- Global Operations Manager at CMA CGM
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Vibin Jayakumar
I am a passionate and dedicated professional with 11 years of experience in the Maritime Industry. I hold a master’s degree in Shipping & Logistics and have a proven track record in change management. I am quick to grasp new ideas and concepts and excel at developing innovative and creative solutions to problems.My career objective is to leverage my knowledge, experience, and creativity in a role where I can contribute to achieving corporate growth and revenue objectives. I specialize in examining existing processes, evaluating them within the context of organizational goals, and proposing changes or enhancements to help achieve those goals. I am skilled in modelling, documenting, analysing and designing business processes, as well as overseeing the implementation of process improvements.I perform root cause analysis to ensure customer needs are met and issues do not reoccur. As part of the management team, I facilitate strategic decisions for the organization, aligning strategy, structure, and processes with the company\'s quality objectives and goals. I plan, allocate, and control processes and resources to ensure quality deliverables within prescribed timelines and functional budgets.
Experience
Global Operations Manager
Jun 2024 — Present · IN
Education
Anna University Chennai
Bachelor of Engineering (B.E.), ECE
2007 — 2011
Amet University Chennai
Master of Business Administration (MBA), shipping & logistics
2012 — 2014
Skills
- Shipping
- Microsoft Word
- Customer Service
- Inventory Management
- Powerpoint
- Microsoft Excel
- Microsoft Office
- English
- Teamwork
- Logistics Management
- Logistics
- Operations Management
- Supply Chain Management
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