Vibhu Sehgal
Project Coordinator - Operations & Workforce Programs, @Crystalbrook Collection
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WORK HISTORY
Project Coordinator - Operations & Workforce Programs, @Crystalbrook Collection
Sydney, AU
Led workforce optimization initiatives across a multi-site portfolio, enhancing operational performance. • Designed onboarding and capability programs, reducing time-to-competency by 25%. • Developed standardized SOPs and Power BI dashboards, improving reporting efficiency by 30%. • Executed engagement initiatives, achieving a 12% YoY uplift in cross-functional collaboration.
EDUCATION
GDGPS
CBSE, 12th, Non-Medical Stream
Rosary Senior Secondary School
CBSE, 10th
GD Goenka Public School, Sector-22, Rohini
CBSE, 11th, Non-Medical Stream
Macquarie University
Master's degree, Management
RIG Institute of hospitality management
Bachelor's in Hospitality Management and Catering Science, Hotel Industry
ABOUT VIBHU SEHGAL
Project Coordinator and Operations Manager driving measurable business outcomes through strategic process optimization, workforce management, and cross-functional collaboration. Currently leveraging 6+ years of operational excellence to deliver 25% efficiency gains and 30% improvements in service delivery timelines across multi-site portfolios.At Crystalbrook Collection, I lead property-wide workforce optimization initiatives that enhance frontline capabilities while managing stakeholder relationships across diverse operational teams. My project coordination work at Skillojo achieved a 70% reduction in account recovery time through systematic team alignment and resource optimization, demonstrating my ability to translate operational challenges into structured project solutions.Technical competencies include Power BI for data-driven insights, MS Project and Jira for project planning and tracking, and advanced stakeholder management frameworks. I combine these tools with strong analytical capabilities to document processes, assess risks, and implement change management initiatives that deliver sustainable results.Currently advancing my expertise through an MSc in Management at Macquarie University with focused coursework in project management, strategy, and digital transformation. Pursuing CAPM certification to formalize my project management foundation and transition fully into dedicated PM roles where I can apply my operational insights to complex, high-impact initiatives.Open to project management and program coordinator opportunities in Sydney where strategic planning meets operational execution.
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