Vian Khachatourian
IT Professional & Student
- Role
- IT Specialist at Gotprint
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
Experience
IT Specialist
Jul 2024 — Present · Los Angeles, CA, US
Provide technical support for hardware, software, and network systems to ensure optimal performance and uptime.• Diagnose and resolve user issues related to workstations, printers, and peripheral devices across Windows and macOS environments.• Configure, monitor, and maintain LAN/WAN networks, including switches, routers, and wireless access points.• Manage user accounts, permissions, and group policies through Active Directory and Microsoft 365 Admin Center.• Implement and maintain endpoint security solutions, access controls, and system backups to protect organizational data.• Deploy and image devices using tools such as ManageEngine, Intune, and Windows Deployment Services.• Collaborate with cross-functional international teams to improve IT workflows, documentation, and incident response procedures.• Provide clear communication and training to end-users to enhance technology adoption and productivity.
Education
Purdue Global
Bachelor's degree, Information Technology
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