Vishnu Gandhay

About Vishnu Gandhay

With over 15 years of quality assurance and software testing expertise, I drive operational excellence through strategic QA leadership and AI-driven automation as a Certified ScrumMaster and Technical Operations Manager at Amazon Web Services (AWS). I have built comprehensive testing strategies, automation frameworks, and quality initiatives that ensure product reliability across complex technical environments, applying this foundation to advance service delivery through AI-powered automation, strategic capacity planning, and quality-focused operational processes. I collaborate on vertical vision documents, partner with capacity planning teams for headcount projections, and lead automation initiatives that strengthen quality gates and streamline workflows, delivering measurable impact through robust quality standards, scalable automation solutions, and high-performing teams committed to continuous improvement.

Experience

1. Technical Operations Manager

   Amazon Web Services (AWS)

   Dec 2024 — Present

   Delivering Operational Excellence Through AI Automation & Strategic Capacity Planning• Contributed to the 3-Year Plan by collaborating on the Team\'s vertical vision document to enhance service delivery. • Partnered with the Capacity Planning team to develop comprehensive headcount projections through end-to-end analysis. • Led the automation of the 2PR Checklist Guardrail, targeting significant reductions in manual review cycles and operational costs. • Orchestrated complex deployment strategies for AWS multi-partition cloud environments, ensuring operational consistency.

Education

• Osmania University

  Bachelor’s Degree, Electrical, Electronics and Communications Engineering

• Portland State University

  Master’s Degree, Electrical and Computer Engineering

Skills

• Qtp
• Test Management
• Python
• Scrum
• Integration
• Manual Testing
• User Acceptance Testing
• Quality Management
• Software Quality
• Black Box Testing
• Software Project Management
• Agile Methodologies
• Performance Testing
• Sharepoint
• Testing
• Jira
• Sdlc
• System Testing
• Regression Testing
• Test Automation Framework
• Process Improvement
• Software Quality Assurance
• Metrics
• Automation
• Defect Tracking
• Test Execution
• Agile Project Management
• Test Automation
• Web Services
• Technical Leadership
• Microsoft Sql Server
• Cross-Functional Team Leadership
• Organization Skills
• Sql
• Visio
• Quality Center
• Test Strategy
• Requirements Analysis
• Test Cases
• Quality Assurance