Vincent Filby
Senior Engineering Leader | AI/ML Platforms | Driving Growth Through Scalable Technology
- Role
- Sr Engineering Manager, Outbound Communications at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Vincent Filby
I’m a senior engineering leader passionate about building technology-driven products and resilient, high-trust teams.Over the past 15+ years, I’ve led large-scale, customer-facing initiatives at Amazon, driving AI/ML platform innovation, scaling distributed systems, and delivering strong business outcomes through technical and operational leadership.I believe the best engineering organizations combine technical excellence, product ownership, and a culture of continuous learning. I love working where technology is the product, helping teams move fast without compromising customer trust.I’m always excited to connect with other builders, leaders, and companies focused on scaling innovation sustainably — and having a little fun along the way.
Experience
Sr Engineering Manager, Outbound Communications
Feb 2022 — Present · Seattle, WA, US
Led Amazon Retail’s global outbound communications systems (email, push, SMS), scaling customer trust and marketing impact.• Drove a 33% increase in attributed revenue through brand standardization initiatives.• Launched safety mechanisms that prevented 7.9M+ customer opt-outs and improved campaign integrity.• Shaped platform modernization to support faster innovation across Amazon’s retail teams.
Education
University of Guelph
B.C.S., Computer Science, Classical Studies
1998 — 2003
University of Guelph
Post-graduate Research, Computer Science - Robotics and Biomimetics
2003 — 2006
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