Daniel F.
VA OIT Veteran Experience Officer @ TISTA Science and Technology Corporation | Doctoral Candidate DBA Modernization & Innovation | FinOps Professional | Alumni OIT VA Fellow
- Role
- Veteran Experience Officer (Customer Office Executive) at TISTA Science and Technology Corporation
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Daniel F.
At TISTA Science and Technology, our dedication to veterans shines through in every initiative, guided by my extensive experience in customer relationship management and process improvement. We\'ve woven empathy into the fabric of our services, ensuring that every touchpoint is optimized to enhance the lives of those who\'ve served our nation. Our team\'s mission revolves around amplifying service quality and veteran satisfaction, all while fostering enduring stakeholder relationships.The role of Veteran Experience Officer has been a perfect match for my passion for technology-driven solutions and my commitment to impactful service. It\'s here that I leverage my expertise to drive strategic process enhancements, enabling us to deliver tailored, seamless experiences. By continuously refining our approach and collaborating with key stakeholders, we are setting new standards in service excellence for our veterans.
Experience
Veteran Experience Officer (Customer Office Executive)
TISTA Science and Technology Corporation
Nov 2021 — Present
Embracing technological innovations, employee passion, and the ever-changing business landscape, the Veteran Experience Officer (VEO) has a profound sense of duty to serve veterans, widows, and orphans. This results in a tailored approach aimed at supporting the VA in delivering seamless and fulfilling experiences to the veterans they serve.
Education
Villanova University
Masters Certification, Information Technology Project Management
2015 — 2015
South University, Round Rock Texas
Master’s Degree, Information Systems and Technology
2015 — 2016
Texas McCombs School of Business
Master's Certification, Artificial Intelligence For Executives
The Defense Acquisition University (DAU)
Purchasing, Procurement/Acquisitions and Contracts Management and Project Management
2013
Whitman School of Management at Syracuse University
Certification in Information Systems Development, Information Technology Project Management
2011 — 2012
Capella University
Doctor of Business Administration, Innovation and modernization
Marine Corps Institute
Various Certification, Leadership and Management
2001 — 2010
Mount St. Mary's University
Bachelor's Degree, Business Management w/ Minor Information Systems
2012 — 2015
Capella University
Doctor's Degree, Business Administration and Management, General | Innovation & Modernization
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