Véronique Dagenais
Director of Concessions @Legends Global
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WORK HISTORY
Director of Concessions @Legends Global
Tampa, FL, US
Lead operational oversight for Tampa’s NFL venue, driving financial performance, labor strategy, and elevated guest experience across high‑volume premium food & beverage and hospitality operations- Build and develop high‑performing teams, strengthening culture, accountability, and operational readiness to support seamless execution during large‑scale events- Collaborate with sponsorship partners and cross‑functional leaders to align operational strategy with organizational goals, ensuring consistent service standards and exceptional guest‑experience outcomes.
EDUCATION
Fort Lauderdale High School
High School Diploma
University of Ottawa
Bachelor of Science, Psychology
Dawson College
Associate of Arts and Sciences - AAS, Mathematics
SKILLS
ABOUT VÉRONIQUE DAGENAIS
I am a hospitality and F&B executive with extensive experience leading high‑volume, multi‑venue operations in complex environments. I’m known for a steady, people‑first leadership style that strengthens teams, elevates culture, and delivers consistent, exceptional guest experiences.I lead with emotional intelligence, clarity, and high standards. My approach creates stability for teams, improves communication, and ensures operations run smoothly and intentionally. I have managed multi‑million‑dollar P & Ls, improved margins through disciplined cost control, and supported leaders in driving performance without losing the human side of hospitality.I care deeply about the guest journey, the team experience, and the operational systems that make both work. My focus is simple: strong teams, thoughtful leadership, and service that feels genuine.
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